I don’t know if anyone out there can help me. I’ve been unable to Post for 2-3 weeks now because I cannot upload images. Last year I Upgraded in order to have the extra space for images along with other facilities and I have the receipt for this and account shows that it is not due for renewal until October 2020 when it will be taken from my account.
When I changed my theme accidentally a few weeks ago, it reverted to a Free theme and I think this is why it will not allow me to add more images, although why it should have reverted I cannot imagine.
I have put 5 Help messages up on the Forum but although my query is acknowledge and I am told someone will get back to me I have never heard again from anyone. After delving into the murky innards of my account with WP I discovered that the email address there was an old one which I discarded over two years ago. I re-validated this to ensure they had my current email address even though I receive regular notifications from them at this current address.
I don’t know what else to do except to discard the whole thing and start all over again with a new WP site but I am loathe to go down this road. There seems to be no way of contacting them other than putting a message on the Forums (done) and sending a message to the Helpline (done). I gave them my current email address and also pointed out that my WP is travelswithmycamera.blog not travelswithmycamera.com which is the only site showing.
Anyone got any other ideas?